All our orders are shipped within 48 hours. We will notify you once your order has shipped.

We back all our products with a 12 month warranty. For any warranty claims, please click here to apply for an RMA.

If you have accidentally provided the wrong address, please email our team and they will help to rectify the issue.

All tracking is emailed directly to the email provided once your order is dispatched.

Our team is based in the Waikato. We will be happy to assist with any queries, please use the Contact us form to your right. 

Please get in touch with our team asap, so we can help to resolve this. 

We currently ship retail orders to NZ only. For wholesale orders, please contact our team as we can ship worldwide.

This depends on the size and quantity of your order. Where possible we always try to take care of the environment and minimize our footprint where possible. If we can, we will ship your order all in one package.